Ainsky Technologies AS (Part of the Synega group) («we» or «us») is committed to safeguarding personal data (i.e. data relating to an identified or identifiable individual, either on its own or together with other information). This Privacy Policy describes why and how any personal data we collect from you or that you provide to us will be used by us. We may use personal data provided to us for any of the purposes described in this Privacy Policy or as otherwise stated at the point of collection.

Please read this Privacy Policy carefully to understand our practices with respect to personal data. By visiting www.synega.no/crm, («Sites») or using any of our services or service sites you are accepting and consenting to the practices described in this Privacy Policy.

We are committed to being fair and transparent about why and how we process personal data.

Data Controller

For the purposes of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, («GDPR»), and any applicable national implementing laws, regulations, and secondary legislation relating to the processing of personal data (together «Data Protection Law»), the data controller is Ainsky Technologies AS of Tordenskioldsgate 6, 0160 Oslo, Norway.

Grounds for using your personal information

We collect and use the personal data described below in order to provide you with access to our Site and services in a reliable and secure manner. We rely on the following legal grounds to process your personal information, namely:

1. Consent – we may need your consent to use your personal information. You can withdraw your consent by contacting us (see above).
2. Performance of a contract – we may need to collect and use your personal information to enter into a contract with you or to perform our obligations under a contract with you.
3. Legitimate interest – we may use your personal information for our legitimate interests.
4. Compliance with law or regulation – we may use your personal information as necessary to comply with applicable law/regulation.

Purposes and categories of personal data

As a consulting firm, we regularly receive personal data as part of our legitimate professional activities. Our policy is to collect only the personal data necessary for such purposes. We may collect your personal data:

1. If you are a current employee. For information on why and how personal data is collected and processed by us, existing employees should refer to our Data Protection Policy.
2. If you are a business contact (such as client, potential client, supplier, potential supplier, actual or potential collaborator). We process your personal data such as name, email, phone, address, and other personal data you may provide directly to us, using a contact management software, in order to manage our business and deliver our services, provide advice and deliverables, invite you to specific events and communicate our insights on how to maximize effective use of our platform and services, as well as information on trends pertaining to remote working and cloud technologies.
3. If you are a job/intern applicant. We process your personal data contained in the CVs we receive such as your email address, mobile phone/telephone, education, qualifications, and experience in order to assess your qualifications for a position within our company group and for the purpose of future recruitment opportunities.
4. If you choose to subscribe to our e-newsletter. We may use your contact details in order to share our thinking and communicate through our e-newsletter but only if you have expressly agreed to receive such communications. You can always withdraw your consent by clicking «unsubscribe» when you receive the respective email or can contact us by email at [email protected].
5. If you send an email to us. The message may contain your title, name, email address, and any additional information you may wish to include. We believe that we have a legitimate interest to continue to communicate with you on the matter at hand and on other related matters, as per above.
6. If you are a visitor to our Sites: We do not collect any personal information about you that you do not freely provide by filling out one of our website forms. However we collect information with regard to your visits to our Sites and we may automatically collect the following information: technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type, and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our Site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number, information from other online accounts to which you have given us permission to collect data from within your settings or the privacy policies of these other online services. For example, this can be via social media or by choosing to send us your location data when accessing our Site from your smartphone or it can be from the integrations and connections that you choose to install when using our services.
7. Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case, we will have informed you when we collected that data that it may be shared internally and combined with data collected on our Site.
8. Information we collect from public websites: We may collect business information about your professional role within any companies you work for that is published online in relation to such companies. We will combine this data with other information we have collected from you.

Cookies

We are committed to safeguarding and preserving the privacy of visitors to our Site. This Cookie Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our Site and how we use cookies on our Site.

What are Cookies?

We use cookies on our Site to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve the Site. Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the Site. Cookies can be «persistent» or «session» cookies. We use persistent cookies and session cookies on our Site.

Persistent Cookies

A persistent cookie is stored on a user’s device in between browser sessions which allows the preferences or actions of a user across the Site (or in some cases across different websites) to be remembered. We use persistent cookies to save your login information for future logins to the Site.

Session Cookies

A session cookie allows the Site to link your actions during a browser session. We use session cookies to enable certain features of the Site, to better understand how you interact with the Site and to monitor aggregate usage by users and web traffic routing on the Site. Unlike persistent cookies, session cookies are deleted from your computer when you log off from the Site and then close your browser.

Information collected

We may collect and process the following data about you:

• Information about your use of our Site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data, and other communication data.
• Information provided voluntarily by you. For example, when you register for information or make a purchase.
• Information that you provide when you communicate with us by any means.

Which cookies we use and why

The table below explains the cookies we use and why we use each of them.

Cookie Type: Google Analytics 

Tracking cookies: These cookies are used to collect information about how visitors use our Site. We use the information to compile reports and to help us improve the Site. The cookies collect information in an anonymous form, including the number of visitors to the Site, where visitors have come to the Site from, and the pages they visited. If you do not allow these cookies we will not be able to include your visit in our statistics. See Google Analytics cookies (see https://www.google.com/analytics/terms/gb.html & https://www.google.com/policies/privacy/partners/ – «How Google uses data when you use our partners’ sites or apps»). 

Anonymous Analytics Analytics cookies: We use analytics cookies to tell us whether you have visited the Site previously, and to gather statistics about visits to a page. 

Geotargeting Location cookies: These cookies are used by software that tries to work out what country you are in from information supplied by your browser when it requests a web page. This cookie is completely anonymous and is only used to help target content. 

Registration Sign-in cookies: When you sign in, we generate cookies that let us know whether you are signed in or not. Our servers use these cookies to work out which account you are signed in with. 

Site Performance Preference cookies: We use site performance cookies to remember preferences you may have set on our Sites. You can adjust the settings on your computer to decline any cookies if you wish. You can set up your browser options, to stop your computer from accepting cookies or to prompt you before accepting a cookie from the websites you visit. 

If you do not accept cookies, however, you may not be able to use the whole of the Site.

To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.aboutcookies.org or www.allaboutcookies.org. To opt-out of being tracked by Google Analytics across all websites visit http://tools.google.com/dlpage/gaoptout.

Tokens

In the local / session storage we store tokens in order to access various sub-systems (Local Storage is a type of web storage different from cookies), those tokens are required for the functionality of the overall system.

Use of your information

We use the information held about you to provide our Site and services to you. In addition to this we may use the information for one or more of the following purposes:

• To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
• To carry out our obligations arising from any contracts entered into between you and us.
• To notify you about changes to our Site and services.
• To ensure that content from our Site and services is presented in the most effective manner for you and for your computer.
• To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired, about unless you have opted not to receive such information.
• To administer our Site and services and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.
• To inform you about scheduled service downtimes and new features.
• To allow you to participate in interactive features of our service, when you choose to do so.
• As part of our efforts to keep our Site and services safe and secure.
• To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.

Disclosing your information

We will not disclose or share your personal information with any other party other than in accordance with this Privacy Policy which includes the following selected third parties:

• Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries.
• Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you, such as Google, Duo.
• Analytics and search engine providers that assist us in the improvement and optimization of our Site and services.
• Credit reference agencies for the purpose of assessing your credit score where this is a condition of us entering into a contract with you.

And under the following circumstance we may also disclose your personal information:

• In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
• If we or a member of our group of companies or substantially all of their assets are acquired by a third party, in which case personal data held by them about their customers will be one of the transferred assets.

If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our legal obligations under a contract with your and/or any other agreements; or to protect our rights, property, safety, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

Our Site and services are global and your information (including personal data) may be stored and processed in any country where we have operations or where we engage service providers, and we may transfer your information to countries outside of your country of residence, which may have data protection rules that are different from those of your country of residence.

The personal data that we collect from you may therefore be transferred to, and stored at, a destination outside the European Economic Area («EEA»). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers or partners. Such staff or subcontractors may be engaged in, among other things, the fulfillment of your order, the processing of your payment details, or the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing outside of the EEA.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. In particular, this means that your personal data will only be transferred to a country that provides an adequate level of protection (for example, where the European Commission has determined that a country provides an adequate level of protection) or where the recipient is bound by standard contractual clauses according to conditions provided by the European Commission («Standard Contractual Clauses»).

Our Site and Services are accessible via the internet and may potentially be accessed by anyone around the world. Other users may access the Site or Services from outside the EEA. This means that where you chose to post your data on our Site or within the Services, it could be accessed from anywhere around the world and therefore a transfer of your data outside of the EEA may be deemed to have occurred. You consent to such transfer of your data for and by way of this purpose.

Protection of your Information

All information you provide to us is stored on our secure servers. Any credit card information or payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Site or services, you are responsible for keeping this password confidential. We ask you not to share any password with anyone.